Hypercom ICE 5500 manuels

Hypercom ICE 5500 Manuel d'utilisateur (54 pages)

marque: Hypercom | Catégorie: Terminaux de paiement | Taille: 1.37 MB |

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Table des matières

ICE Series

1

Troubleshooting Manual

1

SPOS Version 05B

1

7UDGHPDUNV

3

&75

4

Table of Contents

7

Chapter 2 Error Messages

8

List of Figures

9

Introduction

11

Equipment Information

13

Applications

14

Initialization

15

Custom Maintenance Password

15

Terminal Memory

16

Requesting Repairs

16

Application Level

17

Clearing a Batch

18

Clearing the Initialization

19

ICE 5500 and 5700

21

Procedure #2

22

ICE 6500

23

Terminal Boot Level

25

=;&9%1063$&(

26

Step Action Terminal response

27

Step-by-Step

28

Screen 1

29

Screen 2

30

$%&'()

31

0 + 1

32

0 on the terminal keyboard

33

Test Functions

34

Performing a Display Test

35

Performing a PIN Pad Test

36

Performing a Card Reader Test

37

Performing a Printer Test

38

Turning the Printer On or Off

40

Clearing Printer Paper Jams

41

Figure 1-4. Open paper door

42

Figure 1-5. Lift paper cutter

42

Manual feed

42

Tension release lever

42

Reloading Printer Paper

43

Error Messages

45

Please Try Again (TO)

46

Please Try Again (LC)

46

Error Call Help (SE)

46

Invalid Transaction

46

Line Busy

47

Replace Handset

47

NO COMMS

47

Unsupported Card

47

ERROR—Wrong Trans

47

Host Messages

48

Table 2-1

49

Message Description

49

3ULQWHGLQWKH86$

54

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